Introduction
Pyramide Performance Sarl-S attaches great importance to the protection of your personal data. This Privacy Policy informs you about how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable Luxembourg law.
data controller
Company name: Pyramid Performance SARL-S
Leader: Malick Diaw
Address: 1 rue Louvigny, L-1946 Luxembourg
Email: contact@pyramideperformance.lu
Phone: (+352) 621 431 990
Data collected
In the context of the use of our website, we may collect the following personal data:
Via the contact form:
- First and last name
- Professional email address
- telephone number
- Company name
- Position / Function
- Country
- Subject of the request
- Message
via the analytics tools (Google Analytics):
- IP address (anonymized)
- Browser and device type
- Pages visited and duration of visit
- Approximate geographical location
Purposes of the treatment
Your personal data is collected and processed for the following purposes:
- Processing your requests → Answer your questions and contact you following your appointment request
- Improvement of our site → Analyze traffic and visitor behavior to improve user experience
- business communication → Inform you of our services and news, only with your prior consent
Legal basis of processing
The processing of your personal data is based on the following legal bases:
- Execution of a contract → To process your service requests
- legitimate interest → To improve our site and our services
- Consent → For the sending of commercial communications and the use of non-essential cookies
shelf life
Your personal data is kept for the following durations:
- Contact form data → 3 years from the last contact
- Prospect data → 3 years from collection
- Customer data → 10 years in accordance with legal and accounting obligations
- Navigation data → 13 months maximum (in accordance with the CNIL recommendations)
data recipient
Your personal data is intended exclusively for Pyramid Performance SARL-S and are not sold, rented or transferred to third parties.
They can be shared with the following technical providers, as part of the performance of their services:
- hostinger → Website hosting
- Google Analytics → Traffic analysis (anonymized data)
- Emailing tools → Communication with you following your request
Data transfer outside EU
Some of our technical providers may be located outside the European Union. In this case, Pyramid Performance SARL-S ensures that appropriate guarantees are put in place in accordance with the GDPR — in particular via the standard contractual clauses approved by the European Commission.
your rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access → Get a copy of your personal data
- Right of rectification → Correct your inaccurate or incomplete data
- Right to erase → Request the deletion of your data
- right to limitation → Limit the processing of your data
- Right of opposition → Oppose the processing of your data
- Right to portability → Receive your data in a structured format
To exercise these rights, contact us: 📧 contact@pyramideperformance.lu 📍 1 rue Louvigny — L-1946 Luxembourg
You also have the right to lodge a complaint with the National Commission for Data Protection (CNPD) — Luxembourg supervisory authority: 🌐 www.cnpd.lu
Cookies
Our site uses cookies to improve your browsing experience. A cookie is a small text file placed on your device during your visit.
Essential cookies (mandatory) : necessary for the operation of the site — navigation, forms, security. They cannot be disabled.
Analytical cookies (optional) : Google Analytics — Traffic and visitor behavior analysis. activated only with your consent.
marketing cookies (optional) : Targeted ads and remarketing. activated only with your consent.
You can manage your cookie preferences at any time via the cookie banner present on our site or by configuring your browser.
Data Security
Pyramide Performance Sarl-S implements the appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or disclosure — including via the HTTPS protocol, secure access and restricting access to data.
changes
Pyramide Performance Sarl-S reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page with the update date indication.
Last update: April 2026
Contact
For any questions relating to this Privacy Policy:
📧 contact@pyramideperformance.lu 📞 (+352) 621 431 990 📍 1 rue Louvigny — L-1946 Luxembourg